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Doing Deliveries

Describes the delivery process from the Partners point of view

  • How Clients Place Orders
  • How Orders are Dispatched
  • Being Online
  • Receiving Requests
  • Picking up a Package
  • Confirming Arrival
  • Delivering Package
  • Signing Off Delivery
  • Handling Delivery Issues
  • Getting to Destination
  • How To Navigate
  • Handling Navigation Issues
  • Incorrect Pickup/Delivery Location or Long Waiting Time
  • How do I cancel an order?

Categories

  • Introduction
  • Doing Deliveries
  • Communication
  • Payment
  • Bonuses and Incentive Program
  • Being a Dedicated Driver
  • Cleanliness and Branding
  • Insurance
  • Rules, Penalties and Policies
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