Handling Insurance Issues

Handling insurance claims 

With Sendy, you are covered!

Sendy insurance medical cover policy covers you in case of an accident while doing a Sendy delivery.  When you have an active ongoing order on your phone and are in the process of making a delivery. Sendy insurance covers the accident medical fees in case of any injuries incurred in the event of doing the delivery. Thus, all partners MUST sign the Personal Accident Insurance Form for them to enjoy the accident cover. 

If you are injured while servicing an order, notify Sendy Office immediately through 0709 779779 . You can also use our intercom chat option on the App: Menu>Help.

For reimbursements, please have the following documents with you:

  1. Police Abstract.
  2. Medical Report from the hospital.
  3. Hospital/ medical receipts.

Sendy wishes you safe travels when on the road. Ensure you always have your helmet and Sendy reflector on and drive safely while observing all road safety rules. You are important to us thus we care about you. Keep Safe!

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